Privacy Policy
Introduction
Smilejourney respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.
Information We Collect
We may collect the following types of information when you interact with our website or venue:
- Contact details, such as your name, email address and phone number, when you submit an enquiry form.
- Booking details related to room reservations or conference room requests.
- Basic technical data, such as browser type and general usage patterns, collected through cookies.
How We Use Your Information
We use collected information to:
- Respond to enquiries and process booking requests.
- Communicate important updates related to your stay or event.
- Improve our website content, layout and overall user experience.
- Maintain the security and proper functioning of our services.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating our website or processing bookings, and only to the extent necessary for them to perform their services.
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data from unauthorized access, alteration or disclosure. Data submitted through our forms is stored securely and retained only as long as necessary for the purposes described in this policy.
Your Rights
Depending on your location, you may have the right to access, correct or request deletion of your personal data. To exercise these rights, please contact us using the details below.
Children's Privacy
Our website and venue services are intended for adults. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Continued use of our website constitutes acceptance of any updates.
Contact Us
For any privacy-related questions, please contact us:
- Address: 49 Hanson Rd, Woodville North SA 5012, Australia
- Email: smilejourney@gmail.com
- Phone: +61 8 8340 4721