Terms & Conditions
Introduction
These Terms and Conditions govern your use of the Smilejourney website and your participation in activities at our physical venue. By using our website or visiting our location, you agree to be bound by these terms.
Nature of Our Services
Smilejourney operates as a hotel and event venue offering accommodation, conference room rental and evening entertainment activities. All entertainment activities described on this website are offered as a 100% offline, in-person experience and require physical attendance at our brick-and-mortar location. No activity is available online or remotely.
Bookings and Reservations
Room bookings, conference room rentals and event reservations made through our website or contact channels are subject to availability. We reserve the right to confirm, decline or reschedule a booking where necessary, and will make reasonable efforts to notify guests of any changes.
Guest Conduct
Guests are expected to behave respectfully towards staff and other guests at all times. Smilejourney reserves the right to refuse service or ask a guest to leave the venue in cases of disruptive or inappropriate behaviour.
Pricing
Prices displayed on our website for rooms, conference packages or events are indicative and may vary depending on dates, availability and specific guest requirements. Final pricing will be confirmed directly with our team before booking.
Cancellations
Cancellation terms for room bookings and conference room rentals will be communicated at the time of reservation. Please contact our team as early as possible if you need to cancel or modify a booking.
Intellectual Property
All content on this website, including text, graphics and layout, is the property of Smilejourney unless otherwise stated, and may not be reproduced without prior written consent.
Limitation of Liability
Smilejourney is not liable for indirect or incidental losses arising from the use of our website or participation in venue activities, to the extent permitted by applicable law.
Changes to These Terms
We may revise these Terms and Conditions from time to time. Continued use of our website or venue after changes are published constitutes acceptance of the updated terms.
Contact Us
For any questions regarding these Terms and Conditions, please contact us:
- Address: 49 Hanson Rd, Woodville North SA 5012, Australia
- Email: smilejourney@gmail.com
- Phone: +61 8 8340 4721